Welcome back

In our downtime, we designed a host of new measures to keep everyone at Potato Head safe, happy and comfortable. So, relax and enjoy the island, potato heads – we’ve got your back.

Keep Your Cool
Thanks for letting us take your temperature. We’re running checks for all guests and staff every point someone enters the Desa. If you’re above 37.5°C we’ll get you the attention you need in a safe space away from other guests and staff.

Less Contact, More Connection
Check-in online and use your mobile to access your room. Our tune-out area has been spaced-out, but contactless payment is encouraged. We’ve also reduced the number of daybeds at the beach club and our restaurants are at half capacity to avoid things getting too cosy.

New Moves
All our family members have been re-trained and briefed on infection control, healthy distancing and careful hygiene. Our new tricks include checklists for prevention, new cleaning and disinfection plans and regular audits. On the service side, we’re masked-up, gloved-up and following the best advice from the most trusted authorities.

All The Kit
Our zero-waste kit now includes a mask made from upcycled Potato Head fabric off-cuts and a bottle of bespoke hand sanitiser (it smells amazing, by the way) which can be replenished throughout your stay.

Clean Living
We’ve given our housekeeping and sanitation skills a thorough scrub. They’ve been updated according to the advice of the World Health Organisation and Indonesian Government health authorities, with a bit of our own magic thrown in for good measure. All our beach club and restaurants are fitted with sanitation stations and we’ve placed hand sanitiser throughout the Desa and in your room.

In The Know
A digital guide on the TV in your room covers all the steps we’re taking for safety and sanitisation, plus the new operational norms for our restaurants, housekeeping and other services. Read-up, kick back and know that you’re in good – and appropriately sanitised – hands.