Desa FAQ

What is Desa Potato Head?

A creative village by the ocean where music, art, design, food and wellness play together. Sparking good times while doing good for the planet, too.

Does it cost money to enter?

Entrance to the Desa is free. However, we do have special events in certain areas which are ticketed; please see our What’s On page to plan your visit.

Is there a security screening?

To help ensure good times for all, we check every bag coming into the Desa. Our security team is there to create a safe environment and your cooperation is very much appreciated.

What’s the address?

We are located at Jl. Petitenget No.51B, Seminyak, Bali 80361 (or here on Google maps)

Where can I park my car or scooter?

We have a parking garage for both. Our security guards will guide you to the designated areas.

Is there WiFi at the Desa?

The internet is free, unlimited and available everywhere inside Desa Potato Head.

How can I book a daybed?

Daybeds are distributed on a first come, first serve basis to daily visitors and require a minimum spend. Guests staying at Potato Head Studios or Katamama Suites can reserve a daybed (subject to availability) without a minimum spend and should contact our concierge team ahead of arrival to secure a booking.

Is the Desa wheelchair- or stroller-friendly?

We have ramps leading to all areas of the Desa, and lifts as well. If you need any assistance please tell our team and they will be happy to help get you where you want to go.

Can I bring my dog with me?

The Desa is dog-friendly but not at our restaurants, and they must remain on a lead at all times. Legally recognised service animals are permitted across the Desa.

I want to spend the day at the Beach Club but have a suitcase with me. Can you store my luggage?

We can hang onto your belongings while you enjoy the Desa. Please tell our ambassadors when you arrive and they’ll help get it stored safely. We also have showers and locker rooms for you to freshen up before your departure.

I’ve left behind a personal item. How can I get it back?

If you’ve lost or left behind a belonging, please email us at [email protected] or call us at +62 361 3029999 and we’ll do our best to recover it for you.

Do you accept American Express?

All major credit cards are accepted across the entire Desa.

Do you have an ATM?

Our ATM is located in the Beach Club, also accessible via Escalier store.

Is there a doctor at the Desa?

If you’re not feeling well at any of our other venues, please let our staff know and we will assist you to our on-site infirmary.

Can I smoke?

Smoking is only allowed in the designated smoking areas.

I came by GO-JEK. Can I leave that way?

If you have requested to be picked up through an app, due to the local community regulations you must meet your driver at the end of our driveway (on the main street, Petitenget). We can always arrange a local taxi for you; they are safe, comfortable and ready to roll.

What do I do if there’s a natural disaster?

In any situation, please remain calm and listen to all instructions given by our team. Do not use the lifts when moving to designated assembly points. In the case of an earthquake, crouch down and protect your head.

Can I take professional photos? And what about a drone?

Drones and professional cameras (those including telephoto or zoom lenses) are not permitted at the Desa, but we welcome you to snap away with less invasive cameras (smartphones, point-and-shoots, etc.).

I really like what the staff is wearing. Can I buy one of their shirts?

Nothing would make us happier. Potato Head shirts can be purchased online and from the Desa’s concept store, Escalier.

How much is a taxi from the airport to the Desa?

Typically, a standard taxi from the airport to the Desa is around IDR 400k. Please contact [email protected] if you would like to book a personal driver through Potato Head.

Sleep FAQ

What does Best Rate Guaranteed mean?

We guarantee that the rate quoted on our own website is the best rate offered online.

Can I reserve a Studio or Suite over the phone?

Yes you can. Please call +62 361 3029999 to book.

How much is a taxi from the airport to the Desa?

Typically, a standard taxi from the airport to the Desa is around IDR 400k. Please contact [email protected] if you would like to book a personal driver through Potato Head.

Can I change the dates of my reservation?

To amend your reservation, please email [email protected] or call us at +62 361 3029999 .

How do I cancel my reservation?

To cancel your reservation, please email [email protected] or call us at +62 361 3029999.

What time can I check into a Studio or Suite?

Staying guests can tune in at 2pm; If we can accommodate an earlier tune-in, we will

What time do I need to check out of a Studio or Suite?

Tune-out is at 12pm (noon). If we can accommodate a late tune-out, we will.

What time is breakfast?

Breakfast is served from 6:30AM–2PM

Is the water safe to drink?

We partner with BioSystems to retrieve water from the ocean instead of the island’s natural reserve. Through the process of reverse osmosis, salt water is made safe to drink and used at restaurants inside the Desa as well as at designated water-bottle refill stations. Do not drink from any tap that is not intended for consumption purposes.

Is there a doctor on duty?

An on-call doctor can come to your room at any time of day.

Can I smoke in my room?

All Studios and Suites are non-smoking rooms, but you may smoke outside on the balcolny or patio area.

Can I bring my pet with me?

We love animals as much as you do, however, they are not allowed inside the Studios are Suites except for legally recognised service dogs.

Can I have a package sent there prior to my arrival?

Yes, you can. Please email [email protected] for info on the best way to send your package, as not every delivery service operates in Bali.

Do you have a pool?

Katamama guests staying in the Suites can use the building’s secluded pool as well as the pools at the Beach Club. Guests of Potato Head Studios have access to the Beach Club pools.

Is there a gym or spa?

Both! Our gym has the latest equipment and our spa offers a mix of both traditional and modern treatments.

What amenities are in my room?

While the unique details vary from room to room, all Suites and Studios are equipped with a zero-waste kit, refillable suncare essentials, and all-natural soap, shampoo and conditioner.

What is that amazing scent in my room?

Inspired by the aromas of Bali, the fragrance diffused in our Studios and Suites is a blend of jasmine, water lily and cedar wood with a hint of musk, custom-created by Japanese brand retaW. If you are allergic, please let our concierge know.

Eat + Drink FAQ

Where does your food come from?

We source all of our ingredients as close to home as possible: Bali first, Indonesia second, Asia third.

What if I’m allergic to something on the menu?

Our team will always ask about food allergies when taking your order and our kitchen is happy to remove any item you’re not able to eat or drink.

How can I book a reservation?

You can make a reservation online at potatohead.co/seminyak or by calling +62 361 4737979 . Our restaurants are also listed on TableCheck.

Is there a minimum spend for reservations or large groups?

For groups of 10 or more we suggest to take our set menu. For group bookings that require exclusivity, there may be a minimum spend to secure the booking.

How can I cancel my dinner reservation?

To cancel or change any restaurant reservations, please call +62 361 473 7979 or email [email protected].

Can I bring in a special bottle of wine? Is there a corkage fee?

You certainly can! There is a corkage fee of IDR 300k++ for wine and champagne bottles (IDR 600k++ for magnums). Unfortunately, no outside liquor (vodka, gin) is permitted.

Do you allow birthday balloons or other decorations?

We’re happy to help you celebrate, but decorations aren’t allowed.

I’d like to surprise my friends. Can I pay for their dinner if I’m not there?

Yes, just determine the amount and we’ll send a secure link for you to pay in advance.

Who is the chef?

Desa Potato Head restaurants are overseen by Chef Wayan Kresna Yasa and his team. Chef Wayan grew up on the island of Nusa Penida and has worked in the kitchens of Blue Hill Stone Barns, Acadia, and Room4Dessert.

What does a zero-waste-to-landfill philosophy mean?

Design materials in the restaurant and cooking techniques in the kitchen which minimise our environmental footprint, as well as solutions for all the organic and inorganic waste we produce so none of it ends up in landfill.

Can I pay with foreign currency?

Yes, but it’s limited to: USD, SGD, AUD, EUR, and GBP.

Do you have a kids menu?

We do! For each restaurant within the Desa, too.

I want to surprise someone with flowers. Can you help with that?

A personalised flower arrangement can be created for any occasion. Allow 24-48 hours for preparation, depending on the selection.

Functions FAQ

Can I get married at the Desa?

We’d be happy to host your special event. For weddings, corporate functions or other large group events, please email [email protected].

Can our event include fireworks?

Fireworks can be set off on the beach until 9pm, but a permit and local fee are required so please let us know well in advance.

We’ve chartered a party bus. Where can it park?

The max size of any bus entering our Desa is a 35-seater, which can drop off guests but must park at Petitenget Temple (down the street from us in Seminyak).

Do you host cooking classes?

At the moment we don’t offer this, but watch this space! It’s in our plans for late 2020.

What kinds of F&B activities do you offer?

We offer master classes in cocktail mixology or how to make djamu, Bali’s ancient health tonic.

How many rooms do I need to book to receive a special group rate?

Eight rooms per night or more qualify for a special rate. Call your friends!

What’s the minimum number of people needed for an event to get a special group rate?

All you need is 25 people.

Can we do a group activity or team-building workshop at the Desa?

For sure! We offer a variety of workshops and are open to hearing your creative ideas. Contact [email protected] to disucss the options.

Does the Desa have a meeting space?

We do. Our meeting venues can hold 10 to 200 people.

Can we book daybeds for a group?

Daybeds are first come, first served and cannot be reserved for large groups. However, if you buy out the Beach Club, they’re all yours.

Is there a curfew for outdoor events?

All outdoor events must conclude by 10pm.

Can we put up our own signage during an event?

Banners and other marketing displays are fine in the private event area. Anything visible to Potato Head guests needs to be approved by our team.

Is it okay to put your logo on our event marketing?

The Potato Head logo can be used across communication with your event attendees. In all other cases, Potato Head requires approval before publishing.

What is the initial deposit required to lock in our group?

We require 50% of the total estimated expenses to secure your event booking.

I’ve heard such good things about Potato Head’s music. Can one of your DJs soundtrack our event?

Depending on their availability, our resident DJs are always up for soundtracking your event. Drop us an email to get a quote, including the DJ, equipment and sound system.

We’re planning our company conference. Can we buy out the hotel?

Yep! The Creative Centre has 168 rooms and Katamama 57, just let us know what you have in mind and we can work with you to reserve a block of rooms (or all of them!) for a special rate.

What’s included in a meeting package?

Standard equipment (one LCD projector and screen, whiteboard, sound system, two microphones) and free-flow coffee, tea and snacks (during the break), free-flow filtered water and mints, plus writing pads and pencils.