Info + Services

A creative village by the ocean where music, art, design, food and wellness play together. Sparking good times while doing good for the planet, too.

Aromatheraphy

Inspired by our oceanfront setting and the aroma of Bali’s temples, the room fragrance is by Japanese brand retaW and blends jasmine, water lily and cedar wood, with a hint of musk.

Credit Cards

All major credit cards are accepted.

Cultural Concierge

Your local friends here in Bali with insider tips on activities inside the Desa and beyond. Stop by to plan any experience.

Doctor

An on-call doctor can come to your room any time of day. If an emergency occurs while you’re away from the Desa, dial +62 361 112.

Drinking Water

Complimentary mineral water is provided in every room. You can also refill your water bottle at drinking stations around the Desa.

Electrical Supply

Indonesian voltage is 220V/50. If you’re not sure, don’t plug it in. Give us a call instead.

Florist

A personalised flower arrangement can be created for any occasion. Allow 24-48 hours, depending on the selection.

Housekeeping

Rooms are serviced daily. Hang the ‘do not disturb’ sign on the door if you prefer housekeeping to stop by at a more convenient time or to request amenities.

Ice

Dial 0 to have the built-in ice well refilled, at any time.

Internet

The internet is free, unlimited and everywhere at Desa Potato Head.

International Calls

For international calls, dial 9 + 001 + country code + area code + phone number. The bill will be charged to your room.

IV Dose

The fastest way to rehydrate. Call us to book an appointment with one of the experts from The Dose Bali.

Key

If your key isn’t working or it’s lost, let us know and we’ll make a new one for you.

Laundry + Dry Cleaning

Complete the laundry list inside the basket and replace it with your items. Housekeeping will collect it and return it the same or the following day, depending on the time it goes out.

Lost + Found

If you’ve lost any personal items around Desa Potato Head, dial 0 and we’ll do our best to recover it for you.

Luggage Storage

We’re happy to store your belongings until the very last minute of your stay. Dial 0 to make arrangements.

Mail

Drop any mail you’d like to send with our guest relations team and they’ll get it where it needs to go using an applicable carrier.

In-Room Dining

Our private dining menu brings enticing flavors to your door 24 hours a day, and a bespoke table setting with one day’s notice.

Safe

Bali runs on karma. However, we recommend you place any valuable items inside the in-room safe so you can rest easy.

Transportation

Our guest relations team can arrange a car with driver or a scooter if you would like to explore on two wheels. Dial 0 for more information.

Tune In

Tune in is at 3pm. If we can accommodate an early tune-in, we will.

Tune Out

Tune out is at 12pm (noon). If we can accommodate a late tune-out, we will.

Safety

Pool + Beach

Children are not allowed in the pool without the company of an adult.

Tsunami

Please follow the instructions given by Potato Head team. Do not use the lifts. A full copy of the tsunami procedure is available.

Fire

In case of fire, move to a safe area or alert a staff member. Identify your nearest exit. Test your door for heat or smoke and if clear, stay low and do not use the lifts.

Earthquake

If there is an earthquake while you’re outside, step away from buildings, trees and exposed wires. If you are inside, immediately move next to something solid and avoid hanging objects. Crouch down and, protect your head. Do not re-enter buildings unless instructed.

Evacuation + Assembly Points

We have identified 3 assembly points for earthquake, fire, and tsunami